Remote Control

Let Link-IT Perform Your Maintenance and Fix Issues without Leaving Your Desk

Remote access with Take Control and Remote Background Management helps us give you a seamless, secure maintenance experience. One click allows quick, easy, and secure remote access to any server or workstation from your Network. Since Take Control and Remote Background Management allows us to do more with less, We can scale more effectively. With Link-IT's remote access tools, we will be in a position to build stronger relationships with you and your business, drive more predictability within the business, and boost productivity among your engineers.

Take Control Features

 

  • Faster support: Connect quickly, even through firewalls, so we can rapidly fix the issue you are having.
  • Secure connections: All remote viewing sessions occur over a secure connection and have low impact on bandwidth.
  • Anytime access: The remote access software lets us solve IT issues anytime, even outside of working hours or from a mobile device.

Anti Virus

Protect Against Known Viruses and Catch New, Hard-to-Detect Malware Threats

Link_IT's Remote Monitoring & Management's managed antivirus helps to keep both known and emerging malware off workstations and servers. Managed antivirus not only stays up-to-date with the latest threats using traditional signature-based protection, but also protects against new viruses using sophisticated heuristic checks and behavioral scanning. With new threats created each day, businesses protect themselves by using these proactive methods to help ensure rock-solid malware protection. And not only does managed antivirus provide outstanding security, it also boasts a low rate of false positives.

Stay Safe from Known and Emerging Malware

  • Extensive signature-based scanning: Use traditional signature-based threat detection to block known threats.
  • Heuristic checks: Protect against previously unknown threats using heuristic checks, which detect new, unrecognized viruses in a sandbox environment away from a business’s core systems.
  • Active protection and behavioral scanning: Shut down even the most sophisticated malware via continuous real-time monitoring, which detects programs that perform actions commonly associated with malware exploits.

Minimize Resource Drains

  • Outstanding performance: Keep scans lightweight to reduce system resource drain.
  • Pinpoint accuracy: Reduce the number of false positives with more accurate scanning.
  • Scheduling: Schedule deep scans ahead of time so you don’t disrupt employees during important productive hours.

Data Breach

Assess IT Security and Prove Value Immediately

Within minutes of deploying integrated Risk Intelligence, you will be able to assess your IT security, identify critical data at risk, and provide comprehensive reports that are both compelling and detailed.

  • Deploy and manage Risk Intelligence
  • See results immediately as scans complete.
  • Provide game-changing value from day one.

Stand Out and Provide Enduring Value

Differentiate and enhance your services package by providing a layered security portfolio that includes the detection and assessment of at-risk data in your environments.

  • Identify at-risk data and file access vulnerabilities.
  • Show the true financial impact of a potential data breach.
  • Demonstrate the trend in data risk over time by device.
  • Manage data risk and keep your company's liability in check.
  • Enhance backup, patch, and AV packages with the addition of a Risk Intelligence scan.

Generate Risk Related Project Work On-Demand

  • Present your company with a comprehensive overview of their at-risk data and provide remediation services as needed.
  • Satisfy critical components of PCI, HIPAA, and other compliance or perform regular security assessments outside of your regular service contracts.
  • Quickly locate specific files or file types across your entire network such as packages identified as a Trojan or another type of malicious payload.
  • Identify and reduce the potential cost of your at-risk data and guide efforts to obtain data insurance.

Web Protection

Keep Users Safe and Productive While They Use the Web

Web threats have increased over the past few years. From phishing sites to drive-by downloads, the dangers have never been greater. To stay safe, you need to make sure you have advanced malware protection in place along with bandwidth monitoring, content filtering, and more. Link-IT can provide built-in web protection that keeps your workforce safe and productive. Link-It's web protection goes beyond enterprise antivirus software and firewalls by letting you set your own content-filtering policies, website blacklists, time- and content-based browsing policies, and much more. And you can manage everything from a single, easy-to-use web-based console.

Keep Businesses Safe

  • Threat protection: Protect against malware, phishing, adware, botnets, and spam.
  • Bandwidth monitoring: Monitor daily usage with automated bandwidth checks and alerts.
  • Access controls: Keep users off sites that could cause a data breach and protect the business from the legal liability that comes with a data breach.

Improve Workforce Productivity

  • Site blacklists: Set and automatically enforce browsing policies that keep users off non-work related sites like gaming or social media.
  • Time-based browsing policies: Modify blacklist rules to allow employees to visit non-work sites outside of standard business hours.
  • Reporting: View detailed analytics on internet usage so you can spot irregularities like unusual browsing behaviors and take appropriate action.

Get Complete Control

  • Easy administration: Link-IT's web-based console makes it simple to gain control over your users' web browsing. And it’s easy to use—there are no dedicated servers or proxies to configure.
  • Policies: Use Link-it's default web protection policies or create your own custom rules for desktops, laptops, or servers.
  • Custom user-facing messaging: Create your own message that will appear when a user reaches a website blocked by your web protection blacklist.
  • Individual site blocking: Want to block specific sites that don't fall within our core site categories? The web protection feature lets you add custom URLs to the blacklist.
  • Snooze: Temporarily disable policy enforcement for a given period of time to more easily troubleshoot user issues when needed.

Patch Management

Fine-Tune Your Patch Management Policies to Prevent Cyberattacks and Optimize System Performance

Keeping businesses safe requires constant vigilance—you need to keep all systems up to date with the latest patches or you can open IT up to serious security risks. When you manage enough workstations and servers, keeping software up to date can quickly become complex without patch management software to take care of it all. Link-IT's Remote Monitoring & Management (MSP RMM) streamlines patch management by giving you granular control over your patch management policies. With our patch management solution, you reduce the risk of cyberattacks and optimize system performance. Whether you want to automate the entire process or you want to manually approve or deny patches, Link-IT has you covered.

 

 

Managed Services

Link IT offers managed software and solutions that help you backup and monitor your systems.

No one loves juggling multiple pieces of software. Link-IT offer Remote Monitoring & Management (MSP RMM) giving you peice of mind that your systems are patched and managed correctly, Our managed solutions offer the following:

 

Contact Us

Link IT

High Point
Church Street
Basingstoke
Hampshire
RG21 7QN

Tel: 01256 366555

Fax: 01256 355118

Email: support@linkitsupport.co.uk